Building a WooCommerce/HaloPSA/AlternativePayments.io eCommerce Integration
Baxter (still) owes me a car: Building a WooCommerce/HaloPSA/AlternativePayments.io eCommerce Integration because I can?
MSP Automation with Attitude
Automation for managed IT, minus the vendor fluff.
Real scripts, hard-won field notes, and honest vendor reviews from inside the channel. Plus a serialized work of fiction about the worst MSP who ever lived.
Now serializing
The Trunk Slammer From Hell
Field notes from the worst MSP in the channel. He does everything wrong and wins every single time, and the bill always comes due later. Later never arrives.
Enter the saga →Latest from the blog
All posts →HaloPSA One-Click SMS Identity Verification (2025 Edition)
Some vendor’s desperate attempt to cash in on my hard work has only reignited my disdain for predatory practices in the MSP…
Innovation in Automation: The Trials and Triumphs of Building (and Re-Building) BillingBot
Firstly, mea culpa Well, well, well…here I am definitely not almost a year after my last post! I acknowledge the content sin…
5 Takeaways from 100+ Conversations with MSPs about HaloPSA
Apologies for my radio silence lately, folks! If you thought I’d been abducted by aliens or joined a secret society of IT…
File Share Smackdown: Azure Files vs. Egnyte
Let’s face it, the world of file storage and collaboration can be a bleak and confusing wasteland, and MSPs are often left…
Call Recording Quality Assurance Review With Azure Cognitive Services
Introduction One of the many things that greatly inconvenience me on a regular basis is QA review for call recordings. You should…