Tag: Microsoft
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HaloPSA One-Click SMS Identity Verification (2025 Edition)
Some vendor’s desperate attempt to cash in on my hard work has only reignited my disdain for predatory practices in the MSP world. My previous failures to protect you from these Kaseya wannabes haunt me, but it’s time for redemption. By upgrading to Azure Functions, I’m delivering automation that’s not only faster and better but…
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Call Recording Quality Assurance Review With Azure Cognitive Services
Introduction One of the many things that greatly inconvenience me on a regular basis is QA review for call recordings. You should be reviewing calls regularly during probationary periods of employees to ensure service delivery is high quality and to correct any issues or provide additional training. You should be reviewing “problem” or “complaint” calls,…
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PowerShell Quick Script: Temporary Access Pass
Azure is really cool. Like, really cool. It can be really hard for MSPs to keep up with the flurry of technologies Microsoft blasts out at an insane pace. Unless you have the time, mandate, or the raw interest, keeping on the cutting edge of the Azure ecosystem can be a full time job in…
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Purpose Built Local Account Password Rotation for NinjaRMM
For my introductory post I’ll be demonstrating an easy and fast way of implementing a LAPS like solution using NinjaRMM and PowerShell. Although my system is purpose built for NinjaRMM there’s no reason this couldn’t work with other RMMs, providing they allow to set custom attributes locally on an endpoint that will then sync to…